Holding onto anger is like drinking poison and expecting the other person to die. Some time you will need to release your anger and get on with your life. Joyce [Comment in response to Creative Memories Wins PEN/Faulkner Award for Fiction]
Every time I write about Creative Memories or Our Memories for Life, I get hate mail from one side or the other. Let me clear the air by stating that I am not angry, upset, or even a little bit perturbed at either company. What I am is someone who believes in the truth. When I see information that is either false or misleading I believe in correcting the record, even though I recognize that my blog rarely reaches as many people as the original information. Sometimes I use humor to make my point; other times I am more direct.
Most recently, I questioned the information Creative Memories includes on their web site on product testing. My hope was that Creative Memories would update their web page to reflect what they were actually doing. In this case, that did not happen; however, now when searching for information on “Creative Memories product testing,” the fourth hit on Google is my blog. The reference to my blog appears right after a couple of Creative Memories links, including the “Our Promise” page with the misleading information on product testing. In this way, scrapbookers now have information that they might not otherwise receive, and they can get this information even if they are not a subscriber to my blog or if they miss the links I post on Facebook and LinkedIn.
Last year, I published information on Our Memories for Life, indicating that their albums were not photo safe because of the material they used for the straps. When I wrote that post, I received a number of comments questioning my results and why I would publish them in the way that I did. In this case, the company chose to redesign their product to remove the unsafe component. When they did so, I published updated information. After all, my goal is to present the truth and to have it available for all.