Companies Fail Due to Poor Leadership


Even a world-class organization can underperform or fail. If I had to make one conclusion  based on empirical evidence, it is that more than 90% of the reason even a good business underperforms or fails is due to a failure in leadership.

For example the Mercedes S600 is one of the finest vehicles money can buy. If, however, you put a bad driver behind the wheel on a rainy night on a windy mountain road, you could have an accident. The same is true of organizations. Leaders are the drivers of organizations.

Ted Mara, Strategic Leadership Professor Emeritus, Cotrugli Business School, Zagreb, Croatia, Quality Progress, November 2015, p.39.

Over the past few years, we have seen a number of failures within the imaging industry, including Kodak and Creative Memories. Why did these failures happen? The answer is simple – bad leadership. It’s all too easy to blame outside factors when the real cause lies within.


About Mark Mizen

I have over twenty years professional experience in all aspects of photography and digital imaging. I am Chair of the ISO WG5 TG2 committee responsible for physical properties and durability of imaging material and am currently with HID Global working on systems for security printing for IDs, licenses, and credit cards. Previously, I was Director of Digital Development at Creative Memories from 2009 to 2012 and was responsible for the Creative Memories digital products and services. I also established and directed the Creative Memories Technology Center, which evaluated new products prior to product introduction, assisted with production difficulties, and provided technical information to support product sales.
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